Terms of service
Disclaimer
The information provided on this website, including product descriptions, images, and customer reviews, is intended for general informational purposes only. While we make every effort to ensure accuracy, the content on this site should not be considered professional advice. If you have concerns regarding metal allergies, skin sensitivities, or reactions to jewellery materials, we recommend consulting an appropriate professional before purchasing or wearing our products.
Product Information & Safety
At AELY, we are committed to offering quality jewellery. However, individual sensitivities to metals and materials may vary from person to person.
If you experience any irritation, discomfort, redness, swelling, or other adverse reactions while wearing our jewellery, discontinue use immediately and seek professional advice if necessary.
Limitation of Liability
By purchasing and using products from AELY, you acknowledge and agree that AELY shall not be held responsible for any damages, losses, or adverse reactions arising from the use or wear of our products. All purchases remain subject to our Return and Refund Policy.
TERMS OF SERVICE
OVERVIEW
This website is operated by AELY. Throughout the website, the terms "we," "us," and "our" refer to AELY. AELY provides this website, including all information, tools, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices outlined herein.
By visiting our website and/or purchasing products from us, you engage with our Service and agree to be bound by these Terms of Service, including any additional terms, policies, and conditions referenced within this document or available elsewhere on the website.
These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.
Please review these Terms carefully before accessing or using our website. By accessing any part of the website or using our services, you agree to be bound by these Terms. If you do not agree with all terms and conditions contained herein, you may not access the website or use our services.
Any new features, tools, or services introduced to the website will also be governed by these Terms of Service. We reserve the right to modify, update, or replace any portion of these Terms at any time by posting revisions on this page. It is your responsibility to review these Terms periodically. Continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country, province, or state of residence, or that you have obtained consent from a parent or legal guardian for any minor dependent using this website.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, including copyright laws, while using the Service.
You must not introduce viruses, malware, or any harmful code into the website or Service.
Any breach of these Terms may result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to any person at any time for any reason.
You understand that content you submit (excluding payment information) may be transferred without encryption across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of the Service or website without our prior written permission.
Headings used in these Terms are provided for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
The information provided on this website is intended for general guidance only. We do not guarantee that all information is accurate, complete, or current.
Any reliance on information provided on the website is at your own risk. Historical information may be included for reference purposes and may not reflect current circumstances.
We reserve the right to modify website content at any time without obligation to update information.
SECTION 4 – CHANGES TO SERVICES AND PRICING
Product prices may change without prior notice.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.
AELY shall not be liable for any modification, price adjustment, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may be offered in limited quantities.
All returns and exchanges are governed by our Refund & Return Policy.
We make every reasonable effort to accurately display product images, colours, and descriptions. However, we cannot guarantee that your device will display colours accurately.
We reserve the right to limit sales of products to any person, region, or jurisdiction and to restrict product quantities at our discretion.
Product descriptions, pricing, and availability may change without notice. We also reserve the right to discontinue any product at any time.
We do not guarantee that products, services, or information obtained through our website will meet your expectations, nor do we guarantee that all website errors will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
Restrictions may apply to orders placed using the same customer account, payment method, billing address, or shipping address.
Should we need to modify or cancel an order, we may attempt to contact you using the email address, billing address, or phone number provided during checkout.
You agree to provide accurate, complete, and current purchase and account information and to update such information when necessary.
For additional details, please refer to our Refund & Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither control nor monitor.
Such tools are provided "as is" and "as available" without warranties or guarantees of any kind.
Your use of third-party tools is entirely at your own risk and subject to the terms of the respective providers.
Future services, features, or tools introduced on the website will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites and accept no responsibility for any transactions or interactions with them.
Any concerns relating to third-party products or services should be directed to the relevant provider.
SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS
Any comments, suggestions, ideas, proposals, or other materials submitted to AELY may be used by us without restriction.
We are not obligated to maintain submissions in confidence, compensate users for submissions, or respond to submissions.
We reserve the right, but are not obligated, to remove content we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable.
You are solely responsible for the content and accuracy of any submissions you make.
SECTION 10 – PERSONAL INFORMATION
Any personal information submitted through our website is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
From time to time, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other content.
We reserve the right to correct such errors and to modify or cancel orders where inaccurate information has been provided.
SECTION 12 – PROHIBITED USES
You may not use the website or its content for any unlawful purpose, to violate laws or regulations, infringe intellectual property rights, harass others, submit false information, distribute malicious software, collect personal information without consent, spam, scrape data, or interfere with website security.
Violation of these restrictions may result in termination of access to the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free access to our Service.
The Service and all products provided through it are supplied on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, AELY and its owners, employees, affiliates, contractors, suppliers, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the website.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless AELY, its affiliates, employees, contractors, suppliers, and service providers against any claims, losses, damages, liabilities, or expenses resulting from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either you or AELY.
We reserve the right to suspend or terminate access to our website and services at any time if we believe you have violated these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with any policies posted on the website, constitute the complete agreement between you and AELY regarding use of the Service and supersede all prior agreements and communications.
SECTION 18 – GOVERNING LAW
These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of South Africa.
SECTION 19 – CHANGES TO THESE TERMS
The latest version of these Terms will always be available on this page.
We reserve the right to update, amend, or replace any part of these Terms at our sole discretion. Continued use of the website after changes are posted constitutes acceptance of those changes.
Contact Information
Questions regarding these Terms of Service may be directed to:
AELY
📧 aely.zasupport@gmail.com